Who We Are.
Who are we and what sets us apart?
We prioritize partnerships above all. Our focus is on building long term relationships. We’re adaptable for our partners because we believe every business is unique and deserves support whenever they need it, no matter the time or day. People rely on us because we tackle your problems with creativity and a forward-thinking mindset. We’re idea generators!
With a wealth of experience across various industries, we’re here to help our clients take their next big steps. We always bring a positive attitude because we know that when our partners reach out, they need encouragement and results—not negativity. We always deliver on our promises. It’s a simple commitment, but one that truly stands out in today’s fast-paced world.
Our Core Values
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Partnership First: We prioritize building strong, lasting relationships that foster collaboration and mutual success.
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Positive Attitude: We approach every situation optimism and a can-do spirit, encouraging a supportive environment.
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Innovative Solutions: We focus on generating creative ideas and solutions, turning challenges into opportunities.
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Commitment to Integrity: We stand by our word and deliver on our promises, ensuring trust and reliability in all our interactions.
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Collaborative Approach: We work hand in hand with our clients, valuing their insights and expertise to achieve goals.
OUR TEAM
The Monteiro Group Ltd. team is composed of dedicated professionals who are fully committed to delivering exceptional results to our clients. With a wealth of experience and in their respective fields, our team works tirelessly to understand each client's unique needs. We believe that collaboration and communication are key to success, and we strive to build strong, lasting relationships with those we serve. Our commitment to excellence drives us to go above and beyond, ensuring that we consistently exceed expectations and achieve remarkable outcomes every project.
JOSE MONTEIRO
Chief Consultant
As a leader in the hospitality industry for over 40 years, Jose brings a wealth of experience in luxury hotels at an executive level, a strong positive work ethic, and the belief that relationships and trust are the key to success. As one of Vancouver's most sought after Food & Beverage experts, Jose is honored to have traveled the world working alongside Hyatt Hotels and Resorts while building The Monteiro Group, formally M-Solutions Consulting. Jose has a robust resume including opening luxury hotels, leading teams through Expo 86, the Olympics, and serving countless world leaders and royal family members.
CATHERINE ZHOU
Consultant
Catherine is a seasoned professional with extensive experience in finance, consulting, business analytics, and retail healthcare. As a certified Project Management Professional (PMP), she specializes in data automation, Power BI reporting, and labor planning, transforming complex data into strategic insights that drive efficiency and business growth. Beyond her technical expertise, Catherine is deeply passionate about coaching and mentorship, having guided numerous professionals in finance and data analytics to advance their careers. Committed to continuous learning and knowledge sharing, she actively supports others in developing their skills and reaching their professional goals.
ALEJANDRA CHAO
Consultant
With a strong background in executive support, hospitality, and project management, Alejandra help professionals streamline operations, enhance productivity, and achieve their career goals. As an Executive Assistant, Alejandra understand the complexities of managing priorities, workflows, and logistics, allowing Alejandra to offer tailored coaching in resume building, personal branding, time management, and transitioning into executive support roles. Alejandra hold's a dual bachelor's degrees in International Tourism and Hospitality Management, along with a Project Management for Executive Assistants Certificate from UBC Sauder Executive Education.
ANDREW WOODS
Consultant
Dr. Andrew Woods is a renowned corporate trainer and business consultant, with global experience across Europe, Asia, North America, Africa, and the Middle East. He is best known for his award-winning program, Creating Legendary Customer Service, which boosts engagement, strengthens organizational culture, and drives profitability. Internationally recognized for workshops on Powerful Presentation Techniques, Selling Across Cultures, and Innovation and Creativity, Dr. Woods also teaches at top institutions including EMLYON Business School, BCIT, Acsenda School of Management, and University Canada West’s MBA program.
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KELVIN MONTEIRO
President
Kelvin Monteiro is a seasoned executive and strategic advisor with nearly 20 years of leadership experience across hospitality, senior living, agriculture, and business development.
Born and raised in Vancouver, Kelvin’s passion for service and entrepreneurship began early, working alongside his father. He has held senior roles with luxury hotels, top-performing senior living residences, and served as Vice President at one of Canada’s leading agricultural companies.
A respected voice in the industry, Kelvin has spoken at over 50 events nationwide and contributes to boards, mentorship programs, and academic panels.
As President of The Monteiro Group, he leads a consulting firm that partners with banks, global hospitality brands, colleges, and small businesses to drive people-first leadership and long-term growth.
ELAINE SANTOS
Director of Client Experience
After a successful career in the healthcare field for over 15 years, Elaine wanted to find a way to marry her experience with caring for the most vulnerable people with the excitement of hospitality and client services. She spent the first phase of her career in event planning, recruitment, and extensive administrative roles. Since joining The Monteiro Group in 2019, Elaine has supported the development of our school partnership program, career coaching programs and is a key liaison between our coaches, consultants and our clients.